Here you’ll find answers to the most common questions about my coaching services and policies.
How do I book a coaching session?
You can book a coaching session directly through the booking platform on my website. Choose the session type, pick a time that works for you, and complete your payment to confirm the booking. A confirmation email with all the session details will be sent to you.
Are the coaching sessions virtual or in-person?
All coaching sessions are held virtually, allowing you to join from the comfort of your own home. The session link will be provided in your booking confirmation email.
How long are the coaching sessions?
Session lengths vary depending on the type of session you book:
This information will also be clearly displayed during the booking process.
Can I book multiple sessions at once?
Yes, you’re welcome to book multiple sessions at once to organize your coaching journey in advance. Just select the times and dates that work best for you when booking.
Can I cancel a session?
Sessions cannot be canceled for a refund as all payments are final and non-refundable. However, you can reschedule your session without penalty if you provide at least 24 hours’ notice before the scheduled time. If less than 24 hours’ notice is given, the session will be considered missed, and the session fee will be forfeited.
How do I reschedule a session?
If you need to reschedule, you can do so up to 24 hours before your session through the booking system or by contacting me directly. If you encounter any difficulties, reach out for assistance.
What happens if I miss a session?
Missed sessions without at least 24 hours’ notice will be forfeited, and the session fee will not be refunded. If you know you can’t attend, please reschedule in advance to avoid losing the session.
Will I get a reminder for my session?
Yes, you’ll receive a reminder email 24 hours before your session. Make sure to check your email and confirm the details.
What do I need for a coaching session?
All you need is a quiet, distraction-free space, a reliable internet connection, and something to take notes if needed. No specific preparation is required unless mentioned before the session.
What kind of support will I receive during coaching sessions?
Coaching sessions provide personalized guidance, strategies, and tools tailored to your goals. We’ll focus on actionable steps to help you progress and address challenges in a supportive environment.
Are sessions tailored to my specific goals?
Yes, all sessions are specifically designed to meet your health and wellness goals. Whether you need help staying consistent, overcoming obstacles, or achieving new milestones, each session is customized to fit your needs.
What if I don’t see progress after starting coaching?
Coaching supports you with strategies and guidance, but your results depend on your active participation and commitment to making changes. Progress often takes time and consistent effort, so be patient and stay engaged.
Is coaching a substitute for medical or professional healthcare advice?
No, coaching is not a substitute for medical or licensed healthcare advice. Always consult your healthcare provider for medical concerns or treatments.
Can I record the session?
Sessions cannot be recorded unless we agree in advance. This policy protects both your privacy and the integrity of the coaching process. If you’d like a recording, please discuss it with me beforehand.
What payment methods are accepted for booking?
Payment can be made online through the booking platform using credit or debit cards. Payment must be completed in full to confirm your session.
Can I share the materials or resources provided during the sessions with others?
No, all materials and resources provided are for your personal use only. Sharing them with third parties breaches the terms of the coaching agreement.
Can I combine my sessions or schedule weekly or monthly?
Yes, you can structure sessions to fit your needs, whether weekly, bi-weekly, or monthly. Let me know your preferences, and we can create a schedule that works best for you.
How do I access the session after booking?
You’ll receive a confirmation email with the link to the virtual session. Make sure to save the email and test your internet connection ahead of time.
What happens if I have trouble accessing my session link?
If you can’t access your session link, check your confirmation email or ensure your internet connection is stable. If issues persist, contact me directly for assistance.
How soon can I expect to see progress after starting coaching?
Progress depends on your goals, effort, and individual circumstances. Coaching is a process, and most clients see gradual, sustainable results over time with consistent commitment to the strategies discussed.
Signing a coaching agreement ensures transparency, professionalism, and mutual commitment to achieving your health and wellness goals. It clearly outlines the terms of our partnership, including confidentiality, session structure, payment policies, and your rights as a client. The agreement protects your privacy, ensures fair practices, and establishes a clear understanding of what the coaching process entails. It’s a way to ensure we both have clarity, respect boundaries, and stay focused on your journey towards better health.
What is covered in the coaching agreement?
The coaching agreement includes details about the services offered, session policies, payment and refund terms, confidentiality, responsibilities for both the coach and client, termination procedures, and liability limitations. It ensures transparency and sets clear expectations for our professional relationship.
Why is the coaching agreement important for both parties?
The coaching agreement establishes trust and professionalism by clearly defining expectations, responsibilities, and boundaries. It protects both you and the coach by minimizing misunderstandings and potential disputes. It ensures that both parties are aligned on the terms of the coaching relationship, such as confidentiality, payment policies, session rescheduling, and other key practices. Ultimately, the agreement fosters a safe and structured environment where you can focus on achieving your health and wellness goals effectively.
Do I need to sign the agreement every time I book a session?
No, you only need to sign the agreement once before your first session. It remains valid throughout your coaching relationship unless terminated in accordance with the agreed terms.
Is my personal information kept confidential?
Yes, your personal information is kept strictly confidential and handled according to data protection regulations (e.g., GDPR). The only exceptions are situations required by law, such as threats of harm to yourself or others.
What happens if I want to terminate the coaching agreement?
You can terminate the coaching agreement anytime by providing a written notice at least seven days in advance. In cases of breaches of agreement by either party, immediate termination procedures may apply as outlined in the terms.
What happens if I break the terms of the agreement?
If you breach the terms of the agreement (e.g., inappropriate behavior or unauthorized sharing of materials), the coach reserves the right to terminate the coaching relationship immediately. This ensures the integrity of the coaching process.
Can I cancel or reschedule a session covered under the agreement?
You may reschedule a session without penalty if you provide at least 24 hours' notice. However, canceled sessions are non-refundable, as all payments are final. Failure to provide adequate notice will result in forfeiture of the session and its fee.
Why are payments non-refundable?
Payments are non-refundable to respect the time that has been set aside for you and to ensure fairness. The agreement emphasizes the importance of commitment and proper scheduling etiquette.
Does signing the agreement make the coach responsible for my results?
No, the coaching agreement clarifies that you are responsible for your actions, decisions, and outcomes. While the coach provides guidance and support, your progress depends on your dedication and effort.
What are the legal aspects of the coaching agreement?
The agreement is governed by the laws of Norway (or your specific jurisdiction). It includes terms regarding confidentiality, liability, and dispute resolution. Any legal disputes will follow the procedures stated in the agreement.
Can I negotiate the terms of the agreement before signing?
The terms of the agreement are generally standardized to protect both parties. However, if you have specific concerns, you are welcome to discuss them with the coach prior to signing.
Are there any risks involved in coaching?
Coaching is a collaborative process and not a substitute for medical or therapeutic treatment. There are inherent risks, as any personal development depends on your willingness to take action. The agreement sets boundaries to minimize risks and clarify responsibilities.
Does the agreement cover missed sessions due to emergencies?
If you miss a session due to an emergency, please notify the coach as soon as possible. Depending on the situation, the coach may allow rescheduling at their discretion, but this is not guaranteed under standard terms.
What kind of responsibilities do I have under the agreement?
As a client, you are responsible for being punctual, actively participating in the coaching process, and implementing the strategies discussed during sessions. The agreement also states that you must provide accurate information and follow scheduling and payment policies.
Can I share resources or materials provided by the coach?
No, materials and resources provided during sessions are proprietary and for your personal use only. Sharing them with others violates the intellectual property terms outlined in the agreement.
Can the agreement be amended later?
Amendments to the agreement may be made if both parties agree. Changes must be documented in writing and signed to ensure mutual understanding.
Does the agreement limit liability?
Yes, the agreement outlines limitations of liability to protect both parties. It clarifies that the coach is not liable for any unintended consequences or results of the coaching process.
What if I have questions about the agreement after signing?
If you have questions or concerns about the agreement after signing, feel free to reach out to the coach for clarification. Open communication is encouraged throughout the coaching process.
How long does the coaching agreement remain valid?
The agreement remains valid throughout the duration of your coaching relationship unless terminated by either party as per the terms outlined in the agreement.
Last Updated: Oktober 2024